Privacy Policy

Last updated: January 2026

1. Introduction

Plasvip ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, company name, and country when you submit our contact form.
  • Usage Data: Information about how you access and use the website, including IP address, browser type, pages visited, and time spent.
  • Cookies: Small data files stored on your device. Please see our Cookie Policy for more information.

3. How We Use Your Information

  • Respond to your inquiries and provide customer support
  • Send you information about our products and services
  • Improve our website and services
  • Comply with legal obligations
  • Analyse website usage to improve user experience

4. Legal Basis for Processing (GDPR)

  • Consent: When you submit our contact form and tick the consent checkbox.
  • Legitimate interests: To improve our services and website.
  • Legal obligation: To comply with applicable laws and regulations.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Contact form submissions are retained for a maximum of 3 years.

6. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties.

7. Your Rights (GDPR)

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate data.
  • Right to erasure: Request deletion of your personal data.
  • Right to restrict processing: Request limitation of how we use your data.
  • Right to data portability: Receive your data in a structured format.
  • Right to object: Object to processing of your personal data.

To exercise any of these rights, please contact us at geral@plasvip.com.

8. Third-Party Services

9. Contact Us

  • Email: geral@plasvip.com
  • Address: Rua 5 de Outubro Pavilhão 1, 4715-213 Braga | Portugal
  • Phone: 253 118 304

10. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt.